Account and Data Deletion

Overview

This page explains how users of &Ally can request deletion of their account and associated personal data processed through the &Ally mobile application.

Delete your account in the app

You can submit a deletion request directly inside &Ally:

Follow the on-screen steps to submit your request. After we can verify your identity and account ownership, we process the deletion request in accordance with applicable legal and operational requirements.

Request deletion by email

If you cannot use the in-app option, you may contact us at info@ormaric.app.

Please:

• Send the request from the email address associated with your &Ally account.
• State clearly that you are requesting account deletion for &Ally.
• Include the email address or username linked to the account, if helpful.

After we can verify identity and account ownership, we will process the request subject to the retention limits described below.

Data expected to be deleted

When an account deletion request is completed, we aim to delete or anonymize account-related data held for &Ally, including where applicable:

• Account and profile information (such as display name, email, and user ID)
• User-created marketplace content (such as listings and descriptions)
• Stored profile and listing media where applicable
• Other account-related application data tied to your user account

Some content or records may be handled differently where they involve other users, active transactions, or legal obligations (see below).

Data that may be retained

We may need to retain certain information after a deletion request where required or permitted for purposes such as:

• Compliance with legal obligations
• Fraud prevention and security
• Transaction and accounting records
• Dispute handling and enforcement of our terms
• Payment processing records
• Shipping and logistics records related to completed or in-progress transactions

Information processed by independent service providers (for example payment or shipping providers) may also be subject to their own legal retention obligations and privacy policies. &Ally does not control retention periods applied by those providers.

We do not specify fixed retention periods on this page because retention depends on the type of data, applicable law, and operational needs.

Partial deletion without closing your account

If you do not want to delete your entire account, you may be able to remove certain user-created content through in-app controls where supported (for example, deleting individual listings). Account deletion is only required if you want your &Ally account removed as a whole.

Contact

Questions about account or data deletion: info@ormaric.app

For information about how &Ally processes personal data, see our Privacy Policy.